Terms of Service

Last updated: December 11, 2025

These Terms of Service govern your use of our digital store and the purchase of FiveM/GTA V compatible products through Hexel Store.

By purchasing our products, you agree to be bound by these terms. Please read them carefully before proceeding.

About Hexel Store

Hexel Store is a professional digital marketplace specializing in high-quality FiveM/GTA V compatible products. We offer premium clothing (MLOs), props, vehicles, interiors, and other game assets. All products are provided under these terms and our Privacy Policy.

Products Offered

Our product catalog includes:

  • Clothing & outfits for FiveM/GTA V characters
  • Props and decorative items
  • Custom vehicles and vehicle packs
  • Interior MLOs (Map Load Objects)
  • Scripts and game mechanics enhancements

Digital Products & Licenses

All digital products, scripts, and software we provide are licensed, not sold. The license grants you the right to use the product according to the specific license terms provided with each purchase.

Unless otherwise specified, licenses are non-transferable and limited to the purchaser. You may not:

  • Redistribute or resell our products
  • Share license keys or access credentials
  • Reverse engineer or decompile our software
  • Remove copyright notices or branding

Product Usage

When using our FiveM/GTA V products, you agree to:

  • Use products only on legally operated FiveM servers
  • Not redistribute or resell purchased products
  • Follow installation instructions provided with each product
  • Respect product licensing terms and usage restrictions

All products remain the intellectual property of Hexel Store unless explicitly stated otherwise.

Payments & Refunds

All products require full payment at checkout. We accept:

  • Credit/Debit Cards: Visa, Mastercard, American Express
  • Digital Wallets: PayPal, Stripe

Refund Policy:

  • Digital products are non-refundable once downloaded
  • Defective products will be fixed or replaced at no additional cost
  • Refunds may be issued within 24 hours if product was not accessed

Support & Updates

We provide support for purchased products as follows:

  • Free updates and bug fixes for all purchased products
  • Technical support via Discord ticketing system
  • Installation guides and documentation included with each product
  • FiveM compatibility updates when framework changes occur

Intellectual Property

All products, code, assets, and materials sold by Hexel Store remain our intellectual property. Your purchase grants you a license to use the product, not ownership.

We reserve all rights to use product screenshots and descriptions for marketing purposes. Customers may not claim ownership or resell our products.

Limitation of Liability

Our services and products are provided "as is" without warranties. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Third-party actions or platform policy changes
  • Compatibility issues with third-party software or services

Our maximum liability is limited to the amount paid for the specific service or product in question.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified terms.

Contact Us

For questions about these terms or our products, please contact us at support@hexelstore.com or through our Discord server at discord.gg/hexelstore

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